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Fix: Internet Explorer Crashes When Attempting to Open an Office Document from SharePoint

by David Leibowitz | December 14, 2007 | Comments: 0

This seems to be an issue with Office 2007 when installed after a previous version. Do the following on the client computer to resolve:

  1. In Windows Explorer, navigate to C:\Program Files\Microsoft Office\Office12
  2. Rename owssup.dll to owssup.dll.deleteme
  3. Run the Office diagnostics by selecting Start > All Programs > Microsoft Office Diagnostics.
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